Rainbow - [EMEA/DE] Rainbow degraded performance – Incident details

All systems operational

[EMEA/DE] Rainbow degraded performance

Resolved
Operational
Started about 2 months agoLasted 18 minutes

Affected

Europe & Middle East (EMEA)

Degraded performance from 6:28 PM to 6:46 PM

[EMEA] Rainbow Core Services

Degraded performance from 6:28 PM to 6:46 PM

[EMEA] Rainbow Hub Voice Services

Degraded performance from 6:28 PM to 6:46 PM

[EMEA] Rainbow Conferencing

Degraded performance from 6:28 PM to 6:46 PM

[EMEA] Rainbow Media Relays

Degraded performance from 6:28 PM to 6:46 PM

Germany (DE)

Degraded performance from 6:28 PM to 6:46 PM

Updates
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We have identified a bottleneck of requests. We are investigating the root cause and mitigating with our resiliency.

  • Investigating
    Investigating

    We are currently investigating this incident. Users in EMEA/DE.

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