Rainbow Hub intermittent issue on Rtpengine

Resolved

Partial outage

Started almost 2 years agoLasted about 1 hour

Affected

Europe & Middle East (EMEA)

[EMEA] Rainbow Hub Voice Services

Updates

Resolved
July 07, 2023 at 2:00:00 PM
Resolved
July 07, 2023 at 2:00:00 PM
This incident has been resolved.
Monitoring
July 07, 2023 at 1:50:00 PM
Monitoring
July 07, 2023 at 1:50:00 PM
We implemented a fix and are currently monitoring the result.
Investigating
July 07, 2023 at 1:48:00 PM
Investigating
July 07, 2023 at 1:48:00 PM
We are currently investigating this incident.
Some voice calls maybe established witout RTP (no audible voice flow).
Identified
July 07, 2023 at 12:58:00 PM
Identified
July 07, 2023 at 12:58:00 PM
We are continuing to work on a fix for this incident.

Rainbow - Rainbow Hub intermittent issue on Rtpengine – Incident details