[APAC] Rainbow Media Relays experiencing partial outage

Resolved
Rainbow Hub intermittent issue on Rtpengine

Started
July 07, 2023 at 12:58:00 PM
Status
Resolved after about 1 hour

Impact

Partial outage
Affected
Global (WW)
[WW] Rainbow Hub Voice Services
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Investigating
    Investigating

    We are currently investigating this incident.
    Some voice calls maybe established witout RTP (no audible voice flow).

  • Identified
    Identified

    We are continuing to work on a fix for this incident.