[EMEA] Transfer not operational for some softphone Rainbow Hub users - Incident details - Rainbow - Status

Show current status

Resolved
[EMEA] Transfer not operational for some softphone Rainbow Hub users

Started

September 21, 2023 at 7:00:00 AM

Status

Resolved after about 1 hour

Impact

Degraded performance

Affected

Global (WW)

[WW] Rainbow Hub Voice Services

Resolved
September 21, 2023 at 8:05:00 AM
Resolved
September 21, 2023 at 8:05:00 AM
This incident has been resolved.
(An outage of less than 5 minutes for softphones was observed at the end, in addition of the transfer problem)
Investigating
September 21, 2023 at 7:00:00 AM
Investigating
September 21, 2023 at 7:00:00 AM
Transfer not operational for some softphone users.
We are currently investigating this incident.