[EMEA] Transfer not operational for some softphone Rainbow Hub users - Incident details - Rainbow - Status

[EMEA] Transfer not operational for some softphone Rainbow Hub users

Resolved

Degraded performance

Started almost 3 years agoSeptember 21, 2023Lasted about 1 hourSeptember 21, 20237:00:008:05:00 AMUTC

Affected

Europe & Middle East (EMEA)

[EMEA] Rainbow Hub Voice Services

Updates

Resolved
September 21, 2023 at 8:05:00 AMUTC
Resolved
September 21, 2023 at 8:05:00 AMUTC
This incident has been resolved.
(An outage of less than 5 minutes for softphones was observed at the end, in addition of the transfer problem)
Investigating
September 21, 2023 at 7:00:00 AMUTC
Investigating
September 21, 2023 at 7:00:00 AMUTC
Transfer not operational for some softphone users.
We are currently investigating this incident.