Rainbow - German network errors – Incident details
All systems operational
German network errors
Resolved
Operational
Started about 1 year agoLasted 11 minutes
Affected
Germany (DE)
[DE] Rainbow Core Services
[DE] Rainbow Conferencing
[DE] Rainbow Media Relays
Updates
Monitoring
Monitoring
The automatic failover mechanism restored the services. All users are reconnected and telemetry shows no more error.
Some may still miss some mobile notifications for a few minutes.
Identified
Identified
We are currently investigating a network incident in German datacenter. Some users may be disconnected and fail to reconnect.
Resolved
Resolved
Our telemetry shows no more issues for German end users. The incident is closed.
After first analysis, the incident is due to a hardware defect in cloud infrastructure.
