Incident with 3rrd Party calls control (Include Softphony)

Resolved

Partial outage

Started 11 months agoLasted about 1 hour

Affected

Europe & Middle East (EMEA)

[EMEA] Rainbow Hub Voice Services

Updates

Resolved
November 16, 2023 at 6:45:00 PM
Resolved
November 16, 2023 at 6:45:00 PM
This incident has been resolved.
Monitoring
November 16, 2023 at 6:35:00 PM
Monitoring
November 16, 2023 at 6:35:00 PM
We implemented a fix and are currently monitoring the result.
Identified
November 16, 2023 at 6:10:00 PM
Identified
November 16, 2023 at 6:10:00 PM
We are continuing to work on a fix for this incident.
Investigating
November 16, 2023 at 5:55:00 PM
Investigating
November 16, 2023 at 5:55:00 PM
We are currently investigating this incident.

Rainbow - Incident with 3rrd Party calls control (Include Softphony) – Incident details