May 2022
We finished the migration. End users should not see any error nor slowness when using the teams connector.
A teams connector update is under progress. End users may experience issues when using rainbow through teams connector.
Apr 2022
We just resolved the issue!
Some users should expect to have some difficulties to use the hybrid solution (oxo only) We are currently investigating this incident.
We are currently investigating this incident.
We implemented a fix and currently monitoring the result.
We are continuing to work on a fix for this incident.
There might some missing messages and/or call log issues We are currently investigating this incident.
The team has been alerted about the local connection issue ans is actively working on the mitigation.
Some customers started to experience connection issues. Only 8088 devices using IPv6 are concerned
The issue is now resolved
We are currently investigating this incident. Only devices using IPV6 are concerned
Cloud PBX and recording issues are now solved. All services back to operational.
Root cause has been identified. Rainbow team is working closely with IAS infrastucture team to get issue corrected ASAP.
Our engineers have monitored the fix and confirmed all services are now operating normally at this time.
WW seems stable. We users in APAC may still experinece some API errors.
We just resolved the issue! excepted softphony still under investigation
We are continuing to work on a fix for this incident. => investigating on backend api access
We need to restart some backend servers. No impact expected on end users.
Some users have lost their hybrid telephony services. The situation has been restored
Ongoing intermittent issues with network in EMEA. We are investigating
The issue has been resolved. All systems are functional again.
A hotfix has been deployed. We keep on monitoring the result and impact on our systems.
A possible root-cause has been identified and we're working on a fix for this incident.
We have observed some production systems anomalies and Rainbow Operations team is currently investigating this incident.
Mar 2022
Mar 2022 to May 2022