All systems operational

Global (WW)
Operational
[WW] Rainbow Hybrid PBX Telephony
99.95 % uptime
Jun 2022
Jul 2022
Aug 2022
[WW] Rainbow Hub Voice Services
99.93 % uptime
Jun 2022
Jul 2022
Aug 2022
[WW] Rainbow Administration & Subscriptions
99.95 % uptime
Jun 2022
Jul 2022
Aug 2022
North America (NA)
Operational
[NA] Rainbow Core Services
99.93 % uptime
Jun 2022
Jul 2022
Aug 2022
[NA] Rainbow Conferencing
99.95 % uptime
Jun 2022
Jul 2022
Aug 2022
[NA] Rainbow Media Relays
99.95 % uptime
Jun 2022
Jul 2022
Aug 2022
Caribbean & Latin America (CALA)
Operational
[CALA] Rainbow Core Services
99.93 % uptime
Jun 2022
Jul 2022
Aug 2022
[CALA] Rainbow Conferencing
99.95 % uptime
Jun 2022
Jul 2022
Aug 2022
[CALA] Rainbow Media Relays
99.95 % uptime
Jun 2022
Jul 2022
Aug 2022
Europe & Middle East (EMEA)
Operational
[EMEA] Rainbow Core Services
99.93 % uptime
Jun 2022
Jul 2022
Aug 2022
[EMEA] Rainbow Conferencing
99.95 % uptime
Jun 2022
Jul 2022
Aug 2022
[EMEA] Rainbow Media Relays
99.95 % uptime
Jun 2022
Jul 2022
Aug 2022
Germany (DE)
Operational
[DE] Rainbow Core Services
99.93 % uptime
Jun 2022
Jul 2022
Aug 2022
[DE] Rainbow Conferencing
99.95 % uptime
Jun 2022
Jul 2022
Aug 2022
[DE] Rainbow Media Relays
99.95 % uptime
Jun 2022
Jul 2022
Aug 2022
Asia-Pacific (APAC)
Operational
[APAC] Rainbow Core Services
99.93 % uptime
Jun 2022
Jul 2022
Aug 2022
[APAC] Rainbow Conferencing
99.95 % uptime
Jun 2022
Jul 2022
Aug 2022
[APAC] Rainbow Media Relays
99.95 % uptime
Jun 2022
Jul 2022
Aug 2022
Australia-New Zealand (ANZ)
Operational
[ANZ] Rainbow Core Services
99.93 % uptime
Jun 2022
Jul 2022
Aug 2022
[ANZ] Rainbow Conferencing
99.95 % uptime
Jun 2022
Jul 2022
Aug 2022
[ANZ] Rainbow Media Relays
99.95 % uptime
Jun 2022
Jul 2022
Aug 2022

Notice history

Aug 2022

[APAC] Rainbow connection problem
  • Resolved
    August 08, 2022 at 9:15:00 AM GMT+0

    We just resolved the issue!

  • Investigating
    August 08, 2022 at 9:05:00 AM GMT+0

    We are currently investigating this incident.

Jul 2022

Rainbow Hub - softphones problems
  • Resolved
    July 27, 2022 at 10:37:00 AM GMT+0

    We just resolved the issue!

  • Investigating
    July 27, 2022 at 10:07:00 AM GMT+0

    We are currently investigating this incident.

Rainbow Hub - softphones problems
  • Resolved
    July 19, 2022 at 2:07:00 PM GMT+0

    We just resolved the issue!

  • Investigating
    July 19, 2022 at 12:48:00 PM GMT+0

    Rainbow Hub - softphones problems No more calls from softphones

Performance degraded.
  • Resolved
    July 11, 2022 at 8:24:14 PM GMT+0

    We just resolved the issue!

  • Investigating
    July 11, 2022 at 8:21:58 PM GMT+0

    We are currently investigating this incident.

[WW] Rainbow connection problems
  • Resolved
    July 09, 2022 at 11:00:26 PM GMT+0

    We just resolved the issue!

[WW] Rainbow connection problems
  • Resolved
    July 09, 2022 at 10:15:34 PM GMT+0

    We just resolved the issue!

  • Investigating
    July 09, 2022 at 9:09:59 PM GMT+0

    We are currently investigating this incident.

Rainbow Hub - softphones problems
  • Resolved
    July 04, 2022 at 7:32:32 AM GMT+0

    We just resolved the issue!

  • Resolved
    July 04, 2022 at 6:50:00 AM GMT+0

    The issue is now solved

  • Monitoring
    July 04, 2022 at 6:40:00 AM GMT+0

    We implemented a fix and currently monitoring the result.

  • Identified
    July 04, 2022 at 6:30:00 AM GMT+0

    We are continuing to work on a fix for this incident.

  • Investigating
    July 04, 2022 at 5:00:00 AM GMT+0

    We are currently investigating this incident.

Incident with Cloud telephony in Israel
  • Resolved
    July 03, 2022 at 2:00:00 PM GMT+0

    A fix has been implemented. All services are now operating normally at this time.

  • Identified
    July 03, 2022 at 12:00:00 PM GMT+0

    We are currently facing a provider issue in Israel impacting telephony services. End user may see slownesses or may not be able to place or respond to a call.

Jun 2022

Rainbow Hub - ongoing intermittent issue with call establishment
  • Resolved
    June 21, 2022 at 8:56:28 AM GMT+0

    Issue has been resolved after the fix deployed at 09:25. Monitoring since then has shown that the system was stable.

  • Monitoring
    June 21, 2022 at 7:25:00 AM GMT+0

    We implemented a fix and currently monitoring the result.

  • Investigating
    June 21, 2022 at 6:30:00 AM GMT+0

    We are currently investigating this incident.

Hybrid telephony is unavailable for some users
  • Resolved
    June 20, 2022 at 12:21:30 PM GMT+0

    After additional monitoring we concluded that the issue is resolved.

  • Monitoring
    June 20, 2022 at 8:59:47 AM GMT+0

    We implemented a fix and currently monitoring the result.

  • Identified
    June 20, 2022 at 8:33:35 AM GMT+0

    We are continuing to work on a fix for this incident.

  • Investigating
    June 20, 2022 at 8:13:31 AM GMT+0

    We are currently investigating this incident.

Issues with conferencing & hybrid telephony
  • Resolved
    June 15, 2022 at 2:58:23 PM GMT+0

    We just resolved the issue!

  • Monitoring
    June 15, 2022 at 2:57:58 PM GMT+0

    We implemented a fix and currently monitoring the result.

  • Monitoring
    June 15, 2022 at 12:26:40 PM GMT+0

    We are monitoring the situation. All systems should be back to normal.

  • Investigating
    June 15, 2022 at 12:23:56 PM GMT+0

    We are currently investigating this incident.

Sporadic issues with cloud-pbx calls
  • Resolved
    June 14, 2022 at 9:35:00 AM GMT+0

    The issue is now solved.

  • Monitoring
    June 14, 2022 at 9:25:00 AM GMT+0

    We implemented a fix and currently monitoring the result.

  • Identified
    June 14, 2022 at 8:35:00 AM GMT+0

    We are continuing to work on a fix for this incident.

  • Investigating
    June 14, 2022 at 8:20:00 AM GMT+0

    We are currently investigating this incident.

Small service disruption (rainbow and telephony services)
  • Resolved
    June 04, 2022 at 4:21:00 AM GMT+0

    We resolved the issue, all services are back up and operational

  • Monitoring
    June 04, 2022 at 4:20:00 AM GMT+0

    We implemented a fix and currently monitoring the result.

  • Identified
    June 04, 2022 at 4:19:00 AM GMT+0

    We are continuing to work on a fix for this incident.

  • Investigating
    June 04, 2022 at 4:18:00 AM GMT+0

    We are currently investigating this incident.

Global Rainbow slowness and disconnection
  • Resolved
    June 01, 2022 at 10:35:54 AM GMT+0

    Situation is back to normal

  • Monitoring
    June 01, 2022 at 10:18:13 AM GMT+0

    We implemented a fix and currently monitoring the result.

  • Investigating
    June 01, 2022 at 9:20:00 AM GMT+0

    We are currently investigating this incident.

Jun 2022 to Aug 2022

See how we figure out uptime