All systems operational

Global (WW)
Operational
[WW] Rainbow Hybrid PBX Telephony
99.95 % uptime
Mar 2022
Apr 2022
May 2022
[WW] Rainbow Hub Voice Services
98.81 % uptime
Mar 2022
Apr 2022
May 2022
[WW] Rainbow Administration & Subscriptions
100 % uptime
Mar 2022
Apr 2022
May 2022
North America (NA)
Operational
[NA] Rainbow Core Services
100 % uptime
Mar 2022
Apr 2022
May 2022
[NA] Rainbow Conferencing
100 % uptime
Mar 2022
Apr 2022
May 2022
[NA] Rainbow Media Relays
100 % uptime
Mar 2022
Apr 2022
May 2022
Caribbean & Latin America (CALA)
Operational
[CALA] Rainbow Core Services
100 % uptime
Mar 2022
Apr 2022
May 2022
[CALA] Rainbow Conferencing
100 % uptime
Mar 2022
Apr 2022
May 2022
[CALA] Rainbow Media Relays
100 % uptime
Mar 2022
Apr 2022
May 2022
Europe & Middle East (EMEA)
Operational
[EMEA] Rainbow Core Services
99.99 % uptime
Mar 2022
Apr 2022
May 2022
[EMEA] Rainbow Conferencing
100 % uptime
Mar 2022
Apr 2022
May 2022
[EMEA] Rainbow Media Relays
100 % uptime
Mar 2022
Apr 2022
May 2022
Germany (DE)
Operational
[DE] Rainbow Core Services
100 % uptime
Mar 2022
Apr 2022
May 2022
[DE] Rainbow Conferencing
100 % uptime
Mar 2022
Apr 2022
May 2022
[DE] Rainbow Media Relays
100 % uptime
Mar 2022
Apr 2022
May 2022
Asia-Pacific (APAC)
Operational
[APAC] Rainbow Core Services
99.87 % uptime
Mar 2022
Apr 2022
May 2022
[APAC] Rainbow Conferencing
100 % uptime
Mar 2022
Apr 2022
May 2022
[APAC] Rainbow Media Relays
100 % uptime
Mar 2022
Apr 2022
May 2022
Australia-New Zealand (ANZ)
Operational
[ANZ] Rainbow Core Services
100 % uptime
Mar 2022
Apr 2022
May 2022
[ANZ] Rainbow Conferencing
100 % uptime
Mar 2022
Apr 2022
May 2022
[ANZ] Rainbow Media Relays
100 % uptime
Mar 2022
Apr 2022
May 2022

Notice history

Apr 2022

[WW] Slownesses detected on some rainbow users
  • Resolved
    April 07, 2022 at 5:30:58 AM GMT+0

    Our engineers have monitored the fix and confirmed all services are now operating normally at this time.

  • Resolved
    April 07, 2022 at 4:21:26 AM GMT+0

    WW seems stable. We users in APAC may still experinece some API errors.

  • Monitoring
    April 07, 2022 at 4:04:56 AM GMT+0

    We just resolved the issue! excepted softphony still under investigation

  • Monitoring
    April 07, 2022 at 3:31:02 AM GMT+0

    We implemented a fix and currently monitoring the result.

  • Identified
    April 07, 2022 at 2:58:58 AM GMT+0

    We are continuing to work on a fix for this incident. => investigating on backend api access

  • Identified
    April 07, 2022 at 2:38:15 AM GMT+0

    We need to restart some backend servers. No impact expected on end users.

  • Monitoring
    April 07, 2022 at 2:30:13 AM GMT+0

    Some users have lost their hybrid telephony services. The situation has been restored

  • Identified
    April 07, 2022 at 2:22:04 AM GMT+0

    We are continuing to work on a fix for this incident.

  • Investigating
    April 07, 2022 at 1:30:00 AM GMT+0

    Ongoing intermittent issues with network in EMEA. We are investigating

Mar 2022 to May 2022