Feb 2022
Our engineers have monitored the fix and confirmed all known slownesses and errors have been resolved. All services are now operating normally at this time.
We implemented a fix and currently monitoring the result. Almost all users recovered there hybrid telephony services
Our team detected an issue with networking and is working on a mitigation. Some users may experience difficulties to join a conference or with PBX call control capabilities
The issue is now resolved. Investigating the root cause. All services are now operating normally at this time
We implemented a fix and currently monitoring the result.
Our engineers have identified the issue, fix is under preparation
We are currently investigating this incident.
We just resolved the issue!
Impacts India Region
API are operating normally
Our engineers have implemented a fix for the issue affecting high API error rate and latency and are monitoring system performance.
Rainbow services are operating normally
We are continuing to work on a fix for this incident.
Some users are not able to start a conference. We are currently analyzing the issue
Our engineers have monitored the fix and confirmed issue on conferences has been resolved. All services are now operating normally at this time.
Service remediation efforts have been completed and metrics confirm the error rate has subsided.
We are continuing to investigate this issue.
Our engineers are actively working to mitigate the issue.
Our engineers have monitored the fix and confirmed the issue has been resolved. All services are now operating normally.
Engineers have implemented a fix, mitigating the issue. We will continue to monitor telemetry to ensure the issue is resolved.
Our engineers have identified the issue and are working toward a fix
We have observed some production systems anomalies and Rainbow Operations team is currently investigating this incident.
Issue is now solved.
Fix implemented, currently monitoring the result.
ISsue identified and fix launched
Some hardphones do not receive an incoming call which is instead deflected to the voice mail. We are continuing to work on a fix for this incident.
Jan 2022
situation is back to normal operations
We are performing a critical Networking maintenance, and some APAC users may encounter difficulties to use rainbow services
Dec 2021
The issue has been resolved. All systems are functional again.
We are continuing to work on restoring the services.
Faulty components have been identified. We are continuing to work on a fix for this incident.
No more failing calls. Minor network latency still observed and under monitoring.
Faulty component has been identified. Some latency still observed, we are continuing to work on a full fix.
We fully resolved the issue at 10h14. Now the service is working as expected for all customers.
We are still investigating this incident because he detected some remaining incidents for some customers
We actually solve partially the issue and monitoring the status
Dec 2021 to Feb 2022
