[CALA] Database access congestion

Resolved

Degraded performance

Started almost 6 years agoNovember 06, 2020Lasted 27 minutesNovember 06, 20203:33:004:00:00 PMUTC

Affected

Caribbean & Latin America (CALA)

[CALA] Rainbow Core Services

Updates

Resolved
November 06, 2020 at 4:00:00 PMUTC
Resolved
November 06, 2020 at 4:00:00 PMUTC
The issue has been resolved. All systems are functional again.
Investigating
November 06, 2020 at 3:33:00 PMUTC
Investigating
November 06, 2020 at 3:33:00 PMUTC
We have observed some production systems anomalies and Rainbow Operations team is currently investigating this incident.

Rainbow - [CALA] Database access congestion – Incident details