[WW] [Local/Partial Issue] SIP registration lost for some users

Resolved

Partial outage

Started over 5 years agoApril 05, 2021Lasted about 19 hoursApril 05, 202111:00:00 AMApril 06, 20216:05:00 AMUTC

Affected

Europe & Middle East (EMEA)

[EMEA] Rainbow Hub Voice Services

Updates

Resolved
April 06, 2021 at 6:05:00 AMUTC
Resolved
April 06, 2021 at 6:05:00 AMUTC
The issue has been resolved. All systems are functional again.
Investigating
April 05, 2021 at 11:00:00 AMUTC
Investigating
April 05, 2021 at 11:00:00 AMUTC
We have observed some production systems anomalies and Rainbow Operations team is currently investigating this incident.

Rainbow - [WW] [Local/Partial Issue] SIP registration lost for some users – Incident details