Rainbow - Rainbow access failure – Incident details

Rainbow access failure

ResolvedMajor outage5 hours

Affected

  • ResolvedUTC

    Rainbow is operating normally

  • MonitoringUTC

    99.9% of users recovered their telephony services.

    We will continue to monitor telemetry to ensure the issue is resolved.

  • UpdateUTC

    Our main infrastructure provider reports a global backbone issue. All teams are working hard to restore the services.

  • IdentifiedUTC

    Please find more information on rainbow help center

  • InvestigatingUTC

    We are investigating reports of degraded performance of Rainbow