All systems operational

[WW] desktphones malfunction - no incoming calls

Resolved
Degraded performance
Started about 2 years ago Lasted about 1 hour

Affected

Europe & Middle East (EMEA)
[EMEA] Rainbow Hub Voice Services
Updates
  • Resolved
    Resolved

    We just resolved the issue!

  • Monitoring
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Investigating
    Investigating

    We are currently investigating this incident.

  • Identified
    Identified

    Some hardphones do not receive an incoming call which is instead deflected to the voice mail. We are continuing to work on a fix for this incident.