[WW] Ongoing intermittent issues with telephony

Resolved

Degraded performance

Started about 2 years ago Lasted about 5 hours

Affected

Global (WW)

[WW] Rainbow Hybrid PBX Telephony

Updates

Resolved
February 17, 2022 at 6:56:00 AM
Resolved
February 17, 2022 at 6:56:00 AM
We just resolved the issue!
Monitoring
February 17, 2022 at 5:29:21 AM
Monitoring
February 17, 2022 at 5:29:21 AM
We implemented a fix and currently monitoring the result.
Identified
February 17, 2022 at 4:49:13 AM
Identified
February 17, 2022 at 4:49:13 AM
Our engineers are actively working to mitigate the issue.
Investigating
February 17, 2022 at 2:44:34 AM
Update
February 17, 2022 at 2:44:34 AM
We are currently investigating this incident.
Investigating
February 17, 2022 at 2:02:09 AM
Investigating
February 17, 2022 at 2:02:09 AM
We are currently investigating this incident.

All systems operational