Rainbow - [APAC] Ongoing intermittent issues with APIs and conference – Incident details

All systems operational

[APAC] Ongoing intermittent issues with APIs and conference

Resolved
Degraded performance
Started about 3 years agoLasted about 2 hours

Affected

Asia-Pacific (APAC)

Degraded performance from 3:49 AM to 5:52 AM

[APAC] Rainbow Conferencing

Degraded performance from 3:49 AM to 5:52 AM

Updates
  • Resolved
    Resolved

    Our engineers have monitored the fix and confirmed issue on conferences has been resolved. All services are now operating normally at this time.

  • Monitoring
    Monitoring

    Service remediation efforts have been completed and metrics confirm the error rate has subsided.

  • Update
    Update

    We are continuing to investigate this issue.

  • Investigating
    Investigating

    We are currently investigating this incident.