[APAC] Ongoing intermittent issues with APIs and conference

Resolved

Degraded performance

Started about 3 years agoLasted about 2 hours

Affected

Asia-Pacific (APAC)

[APAC] Rainbow Conferencing

Updates

Resolved
February 17, 2022 at 5:52:14 AM
Resolved
February 17, 2022 at 5:52:14 AM
Our engineers have monitored the fix and confirmed issue on conferences has been resolved. All services are now operating normally at this time.
Monitoring
February 17, 2022 at 5:28:33 AM
Monitoring
February 17, 2022 at 5:28:33 AM
Service remediation efforts have been completed and metrics confirm the error rate has subsided.
Update
February 17, 2022 at 4:56:46 AM
Update
February 17, 2022 at 4:56:46 AM
We are continuing to investigate this issue.
Investigating
February 17, 2022 at 3:49:37 AM
Investigating
February 17, 2022 at 3:49:37 AM
We are currently investigating this incident.

Rainbow - [APAC] Ongoing intermittent issues with APIs and conference – Incident details