[APAC] Ongoing intermittent issues with APIs and conference

Resolved

Degraded performance

Started over 4 years agoFebruary 17, 2022Lasted about 2 hoursFebruary 17, 20223:49:375:52:14 AMUTC

Affected

Asia-Pacific (APAC)

[APAC] Rainbow Conferencing

Updates

Resolved
February 17, 2022 at 5:52:14 AMUTC
Resolved
February 17, 2022 at 5:52:14 AMUTC
Our engineers have monitored the fix and confirmed issue on conferences has been resolved. All services are now operating normally at this time.
Monitoring
February 17, 2022 at 5:28:33 AMUTC
Monitoring
February 17, 2022 at 5:28:33 AMUTC
Service remediation efforts have been completed and metrics confirm the error rate has subsided.
Update
February 17, 2022 at 4:56:46 AMUTC
Update
February 17, 2022 at 4:56:46 AMUTC
We are continuing to investigate this issue.
Investigating
February 17, 2022 at 3:49:37 AMUTC
Investigating
February 17, 2022 at 3:49:37 AMUTC
We are currently investigating this incident.

Rainbow - [APAC] Ongoing intermittent issues with APIs and conference – Incident details