Network slownesses in EMEA datacenter

Resolved

Degraded performance

Started about 2 years ago Lasted about 1 hour

Affected

Global (WW)

[WW] Rainbow Hybrid PBX Telephony

Europe & Middle East (EMEA)

[EMEA] Rainbow Core Services

[EMEA] Rainbow Conferencing

Updates

Resolved
February 24, 2022 at 10:45:00 PM
Resolved
February 24, 2022 at 10:45:00 PM
Our engineers have monitored the fix and confirmed all known slownesses and errors have been resolved. All services are now operating normally at this time.
Monitoring
February 24, 2022 at 10:14:00 PM
Monitoring
February 24, 2022 at 10:14:00 PM
We implemented a fix and currently monitoring the result. Almost all users recovered there hybrid telephony services
Investigating
February 24, 2022 at 9:58:00 PM
Investigating
February 24, 2022 at 9:58:00 PM
Our team detected an issue with networking and is working on a mitigation. Some users may experience difficulties to join a conference or with PBX call control capabilities

All systems operational