8088 Terminals connection using IPV6

Resolved

Degraded performance

Started about 2 years ago Lasted about 8 hours

Affected

Asia-Pacific (APAC)

[APAC] Rainbow Core Services

Updates

Resolved
April 20, 2022 at 3:00:00 AM
Resolved
April 20, 2022 at 3:00:00 AM
We just resolved the issue!
Monitoring
April 20, 2022 at 2:50:00 AM
Monitoring
April 20, 2022 at 2:50:00 AM
We implemented a fix and currently monitoring the result.
Identified
April 20, 2022 at 2:26:00 AM
Identified
April 20, 2022 at 2:26:00 AM
The team has been alerted about the local connection issue ans is actively working on the mitigation.
Investigating
April 19, 2022 at 7:20:00 PM
Investigating
April 19, 2022 at 7:20:00 PM
Some customers started to experience connection issues. Only 8088 devices using IPv6 are concerned

All systems operational