High API error rate and PBX loss

Resolved

Partial outage

Started over 4 years agoApril 25, 2022Lasted about 1 hourApril 25, 20222:00:003:00:00 PMUTC

Affected

Global (WW)

[WW] Rainbow Hybrid PBX Telephony

Europe & Middle East (EMEA)

[EMEA] Rainbow Core Services

Updates

Resolved
April 25, 2022 at 3:00:00 PMUTC
Resolved
April 25, 2022 at 3:00:00 PMUTC
We just resolved the issue!
Monitoring
April 25, 2022 at 2:53:37 PMUTC
Monitoring
April 25, 2022 at 2:53:37 PMUTC
We implemented a fix and currently monitoring the result.
Identified
April 25, 2022 at 2:23:10 PMUTC
Identified
April 25, 2022 at 2:23:10 PMUTC
We are continuing to work on a fix for this incident.
Investigating
April 25, 2022 at 2:00:00 PMUTC
Investigating
April 25, 2022 at 2:00:00 PMUTC
We are currently investigating this incident.

Rainbow - High API error rate and PBX loss – Incident details