High API error rate and PBX loss

Resolved

Partial outage 0

Started about 3 years agoLasted about 1 hour

Affected

Global (WW)

[WW] Rainbow Hybrid PBX Telephony

Europe & Middle East (EMEA)

[EMEA] Rainbow Core Services

Updates

Resolved
April 25, 2022 at 3:00:00 PM
Resolved
April 25, 2022 at 3:00:00 PM
We just resolved the issue!
Monitoring
April 25, 2022 at 2:53:37 PM
Monitoring
April 25, 2022 at 2:53:37 PM
We implemented a fix and currently monitoring the result.
Identified
April 25, 2022 at 2:23:10 PM
Identified
April 25, 2022 at 2:23:10 PM
We are continuing to work on a fix for this incident.
Investigating
April 25, 2022 at 2:00:00 PM
Investigating
April 25, 2022 at 2:00:00 PM
We are currently investigating this incident.

Rainbow - High API error rate and PBX loss – Incident details