Issues with conferencing & hybrid telephony

Resolved

Degraded performance

Started about 3 years agoLasted about 3 hours

Affected

Global (WW)

[WW] Rainbow Hybrid PBX Telephony

Europe & Middle East (EMEA)

[EMEA] Rainbow Conferencing

Updates

Resolved
June 15, 2022 at 2:58:23 PM
Resolved
June 15, 2022 at 2:58:23 PM
We just resolved the issue!
Update
June 15, 2022 at 2:57:58 PM
Update
June 15, 2022 at 2:57:58 PM
We implemented a fix and currently monitoring the result.
Monitoring
June 15, 2022 at 12:26:40 PM
Monitoring
June 15, 2022 at 12:26:40 PM
We are monitoring the situation. All systems should be back to normal.
Investigating
June 15, 2022 at 12:23:56 PM
Investigating
June 15, 2022 at 12:23:56 PM
We are currently investigating this incident.

Rainbow - Issues with conferencing & hybrid telephony – Incident details