Hybrid telephony is unavailable for some users – Incident details - Rainbow Status

Show current status

Resolved
Hybrid telephony is unavailable for some users

Started

June 20, 2022 at 8:13:31 AM GMT+0

Status

Resolved after about 4 hours

Impact

Degraded performance

Affected

Global (WW)

[WW] Rainbow Hybrid PBX Telephony

Resolved
June 20, 2022 at 12:21:30 PM GMT+0
Resolved
June 20, 2022 at 12:21:30 PM GMT+0
After additional monitoring we concluded that the issue is resolved.
Monitoring
June 20, 2022 at 8:59:47 AM GMT+0
Monitoring
June 20, 2022 at 8:59:47 AM GMT+0
We implemented a fix and currently monitoring the result.
Identified
June 20, 2022 at 8:33:35 AM GMT+0
Identified
June 20, 2022 at 8:33:35 AM GMT+0
We are continuing to work on a fix for this incident.
Investigating
June 20, 2022 at 8:13:31 AM GMT+0
Investigating
June 20, 2022 at 8:13:31 AM GMT+0
We are currently investigating this incident.