Rainbow - Hybrid telephony is unavailable for some users – Incident details

Hybrid telephony is unavailable for some users

ResolvedDegraded performance4 hours 7 minutes

Affected

Global (WW)

Degraded performance from 8:13 AM to 12:21 PM

[WW] Rainbow Hybrid PBX Telephony

Degraded performance from 8:13 AM to 12:21 PM

  • ResolvedUTC

    After additional monitoring we concluded that the issue is resolved.

  • MonitoringUTC

    We implemented a fix and currently monitoring the result.

  • IdentifiedUTC

    We are continuing to work on a fix for this incident.

  • InvestigatingUTC

    We are currently investigating this incident.