Degraded performance

Resolved

Partial outage

Started almost 4 years agoNovember 03, 2022Lasted about 11 hoursNovember 03, 202210:15:00 AMNovember 02, 202211:11:00 PMUTC

Affected

North America (NA)

[NA] Rainbow Core Services

Caribbean & Latin America (CALA)

[CALA] Rainbow Core Services

Updates

Monitoring
November 03, 2022 at 10:51:00 AMUTC
Monitoring
November 03, 2022 at 10:51:00 AMUTC
We implemented a fix and currently monitoring the result.
Investigating
November 03, 2022 at 10:15:00 AMUTC
Investigating
November 03, 2022 at 10:15:00 AMUTC
We are currently investigating this incident. Some users experiences issue when using rainbow
Resolved
November 02, 2022 at 11:11:00 PMUTC
Resolved
November 02, 2022 at 11:11:00 PMUTC
We just resolved the issue!

Rainbow - Degraded performance – Incident details