[EMEA] Rainbow Hub Voice Services experiencing degraded performance

Rainbow slow or difficult to use

Resolved
Degraded performance
Started over 1 year ago Lasted about 4 hours

Affected

Caribbean & Latin America (CALA)
[CALA] Rainbow Core Services
Updates
  • Resolved
    Resolved

    The issue has been identified and all trafic has been redirected to Brazil datacenter again. Some users may have experienced errors during the failovers.

  • Investigating
    Investigating

    An issue has been detected on SAO datacenters and triggered an automatic failover to other DCs. As an impact some users may have experienced issues when using rainbow in South America or slownesses after the automatic failover.