Rainbow slowness

Resolved

Partial outage

Started almost 3 years agoLasted about 2 hours

Affected

Europe & Middle East (EMEA)

[EMEA] Rainbow Core Services

Germany (DE)

[DE] Rainbow Core Services

Updates

Resolved
December 15, 2022 at 9:17:55 AM
Resolved
December 15, 2022 at 9:17:55 AM
Our monitoring shows the different issues are now closed! The root cause analysis is now under progress.
Monitoring
December 15, 2022 at 8:50:00 AM
Monitoring
December 15, 2022 at 8:50:00 AM
A worldwide rollback of the web client has been performed to version 112 to mitigate slownesses and errors in EMEA region. We are currently monitoring the solution.
Identified
December 15, 2022 at 8:18:11 AM
Identified
December 15, 2022 at 8:18:11 AM
We identified the root cause and are actively working on a mitigation for this incident.
Investigating
December 15, 2022 at 7:00:00 AM
Investigating
December 15, 2022 at 7:00:00 AM
We are currently investigating an incident impacting rainbow core usages. You may experience errors when performing some operations.

Rainbow - Rainbow slowness – Incident details