Rainbow - Rainbow slowness – Incident details

All systems operational

Rainbow slowness

Resolved
Partial outage
Started over 2 years agoLasted about 2 hours

Affected

Europe & Middle East (EMEA)

Partial outage from 7:00 AM to 9:17 AM

[EMEA] Rainbow Core Services

Partial outage from 7:00 AM to 9:17 AM

Germany (DE)

Partial outage from 7:00 AM to 9:17 AM

[DE] Rainbow Core Services

Partial outage from 7:00 AM to 9:17 AM

Updates
  • Resolved
    Resolved

    Our monitoring shows the different issues are now closed! The root cause analysis is now under progress.

  • Monitoring
    Monitoring

    A worldwide rollback of the web client has been performed to version 112 to mitigate slownesses and errors in EMEA region. We are currently monitoring the solution.

  • Identified
    Identified

    We identified the root cause and are actively working on a mitigation for this incident.

  • Investigating
    Investigating

    We are currently investigating an incident impacting rainbow core usages. You may experience errors when performing some operations.

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