[EMEA] Multiple PBX disconnections in EMEA Region

Resolved

Operational

Started over 3 years agoFebruary 05, 2023Lasted about 6 hoursFebruary 05, 202311:00:00 AM4:30:00 PMUTC

Affected

Global (WW)

[WW] Rainbow Hybrid PBX Telephony

Updates

Resolved
February 05, 2023 at 4:30:00 PMUTC
Resolved
February 05, 2023 at 4:30:00 PMUTC
Since 17:30, out monitoring does no more show any unwanted disconnection anymore.
Monitoring
February 05, 2023 at 2:35:28 PMUTC
Monitoring
February 05, 2023 at 2:35:28 PMUTC
It seems only PBX in Europe are impacted by this issue (Italy/Malta). It seems related to Major Internet Outage in this region.
Investigating
February 05, 2023 at 11:00:00 AMUTC
Investigating
February 05, 2023 at 11:00:00 AMUTC
We are currently investigating this incident.

Rainbow - [EMEA] Multiple PBX disconnections in EMEA Region – Incident details