[APAC] Rainbow connection problem

Resolved

Operational

Started about 2 years agoLasted 37 minutes

Affected

Asia-Pacific (APAC)

[APAC] Rainbow Core Services

[APAC] Rainbow Conferencing

[APAC] Rainbow Media Relays

Updates

Resolved
April 17, 2023 at 8:45:00 AM
Resolved
April 17, 2023 at 8:45:00 AM
This incident has been resolved.
Monitoring
April 17, 2023 at 8:40:00 AM
Monitoring
April 17, 2023 at 8:40:00 AM
We implemented a fix and are currently monitoring the result.
Identified
April 17, 2023 at 8:20:00 AM
Identified
April 17, 2023 at 8:20:00 AM
We are continuing to work on a fix for this incident.
Investigating
April 17, 2023 at 8:08:00 AM
Investigating
April 17, 2023 at 8:08:00 AM
In APAC region, some users may have experienced loss of connectivity

We are currently investigating this incident.

Rainbow - [APAC] Rainbow connection problem – Incident details