[DE] Rainbow Intermittent errors

Resolved

Operational

Started about 3 years agoSeptember 13, 2023Lasted 21 minutesSeptember 13, 20232:54:003:15:00 PMUTC

Affected

Germany (DE)

[DE] Rainbow Core Services

[DE] Rainbow Conferencing

[DE] Rainbow Media Relays

Updates

Monitoring
September 13, 2023 at 3:15:00 PMUTC
Monitoring
September 13, 2023 at 3:15:00 PMUTC
We implemented a fix and are currently monitoring the result.
Resolved
September 13, 2023 at 3:15:00 PMUTC
Resolved
September 13, 2023 at 3:15:00 PMUTC
This incident has been resolved.
Identified
September 13, 2023 at 3:08:00 PMUTC
Identified
September 13, 2023 at 3:08:00 PMUTC
Problem has been identified.

We are continuing to work on a fix for this incident.
Investigating
September 13, 2023 at 2:54:00 PMUTC
Investigating
September 13, 2023 at 2:54:00 PMUTC
Some users in DE region may have trouble login or using Rainbow. Conferences may be impacted

We are currently investigating this incident.

Rainbow - [DE] Rainbow Intermittent errors – Incident details