Rainbow connexion issues in APAC

Resolved

Partial outage

Started over 1 year agoLasted 6 minutes

Affected

Asia-Pacific (APAC)

[APAC] Rainbow Core Services

[APAC] Rainbow Conferencing

[APAC] Rainbow Media Relays

Updates

Resolved
October 30, 2023 at 8:20:00 AM
Resolved
October 30, 2023 at 8:20:00 AM
Rainbow is operating normally.
Monitoring
October 30, 2023 at 8:17:00 AM
Monitoring
October 30, 2023 at 8:17:00 AM
Auto-recovery mechanism have been triggered and reconnected some user sto rainbow. We are currently monitoring the metrics and analysing the root cause.
Investigating
October 30, 2023 at 8:14:00 AM
Investigating
October 30, 2023 at 8:14:00 AM
We are currently investigating this incident.

Rainbow - Rainbow connexion issues in APAC – Incident details