Intermittent issue with call transfer

Resolved

Operational

Started over 1 year agoLasted 21 minutes

Affected

Europe & Middle East (EMEA)

[EMEA] Rainbow Hub Voice Services

Updates

Resolved
November 08, 2023 at 9:18:00 AM
Resolved
November 08, 2023 at 9:18:00 AM
This incident has been resolved.
Basic softphony calls may have been impacted between 10:15 AM and 10:18 AM
Monitoring
November 08, 2023 at 9:06:00 AM
Monitoring
November 08, 2023 at 9:06:00 AM
We implemented a fix and are currently monitoring the result.
Identified
November 08, 2023 at 9:05:00 AM
Identified
November 08, 2023 at 9:05:00 AM
We are continuing to work on a fix for this incident.
Investigating
November 08, 2023 at 8:57:00 AM
Investigating
November 08, 2023 at 8:57:00 AM
We are currently investigating this incident.

Rainbow - Intermittent issue with call transfer – Incident details