[APAC] Not possible to join conference

Resolved

Major outage

Started about 2 years agoLasted about 3 hours

Affected

Asia-Pacific (APAC)

[APAC] Rainbow Media Relays

Updates

Resolved
November 21, 2023 at 3:33:00 AM
Resolved
November 21, 2023 at 3:33:00 AM
This incident has been resolved.
Monitoring
November 21, 2023 at 2:23:00 AM
Monitoring
November 21, 2023 at 2:23:00 AM
A configuration error has been detected on Singapour conference server which has been put in maintenance. All APAC users are again able to participate to conferences.
Investigating
November 21, 2023 at 12:38:00 AM
Investigating
November 21, 2023 at 12:38:00 AM
We are currently investigating an incident impacting APAC users when joining conference servers.

Rainbow - [APAC] Not possible to join conference – Incident details