Rainbow - [Classroom and Connectors] Service unavailable. – Incident details

All systems operational

[Classroom and Connectors] Service unavailable.

Resolved
Operational
Started 7 months agoLasted 42 minutes

Affected

Europe & Middle East (EMEA)

Operational from 8:33 AM to 9:01 AM, Partial outage from 9:01 AM to 9:36 AM, Degraded performance from 9:36 AM to 9:39 AM

[EMEA] Rainbow Core Services

Operational from 8:33 AM to 9:01 AM, Partial outage from 9:01 AM to 9:36 AM, Degraded performance from 9:36 AM to 9:39 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We have managed to get back the servers.

    We are monitoring all applications to see that there are no more issues.

  • Identified
    Identified

    We have identified an issue making servers unreachable.

    We are continuing to work on a fix for this incident.

  • Investigating
    Investigating

    Servers are unreachable at the time being. Impacts are on classroom and connectors hosted on our platforms.

    We are currently investigating this incident.

See how we figure out uptime