[Classroom and Connectors] Service unavailable.

Resolved

Operational

Started over 2 years agoMarch 18, 2024Lasted 42 minutesMarch 18, 20248:33:009:15:00 AMUTC

Affected

Europe & Middle East (EMEA)

[EMEA] Rainbow Core Services

Updates

Resolved
March 18, 2024 at 9:15:00 AMUTC
Resolved
March 18, 2024 at 9:15:00 AMUTC
This incident has been resolved.
Monitoring
March 18, 2024 at 9:12:00 AMUTC
Monitoring
March 18, 2024 at 9:12:00 AMUTC
We have managed to get back the servers.
We are monitoring all applications to see that there are no more issues.
Identified
March 18, 2024 at 9:01:14 AMUTC
Identified
March 18, 2024 at 9:01:14 AMUTC
We have identified an issue making servers unreachable.
We are continuing to work on a fix for this incident.
Investigating
March 18, 2024 at 8:33:00 AMUTC
Investigating
March 18, 2024 at 8:33:00 AMUTC
Servers are unreachable at the time being. Impacts are on classroom and connectors hosted on our platforms.
We are currently investigating this incident.

Rainbow - [Classroom and Connectors] Service unavailable. – Incident details