Rainbow - Users disconnection and public call errors – Incident details

All systems operational

Users disconnection and public call errors

Resolved
Degraded performance
Started 16 days agoLasted 20 minutes

Affected

Europe & Middle East (EMEA)

Degraded performance from 9:45 AM to 10:05 AM

[EMEA] Rainbow Core Services

Degraded performance from 9:45 AM to 10:05 AM

[EMEA] Rainbow Hub Voice Services

Degraded performance from 9:45 AM to 10:05 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    We are currently investigating an incident impacting incoming and outgoing public calls for rainbow hub services.