Users disconnection and public call errors

Resolved

Degraded performance

Started 9 days agoLasted 20 minutes

Affected

Europe & Middle East (EMEA)

[EMEA] Rainbow Core Services

[EMEA] Rainbow Hub Voice Services

Updates

Resolved
October 16, 2024 at 10:05:45 AM
Resolved
October 16, 2024 at 10:05:45 AM
This incident has been resolved.
Monitoring
October 16, 2024 at 9:53:00 AM
Monitoring
October 16, 2024 at 9:53:00 AM
We implemented a fix and are currently monitoring the result.
Investigating
October 16, 2024 at 9:45:35 AM
Investigating
October 16, 2024 at 9:45:35 AM
We are currently investigating an incident impacting incoming and outgoing public calls for rainbow hub services.

Rainbow - Users disconnection and public call errors – Incident details