Rainbow - [DE] Intermittent issue with Rainbow – Incident details

All systems operational

[DE] Intermittent issue with Rainbow

Resolved
Operational
Started about 2 months agoLasted about 2 hours

Affected

Germany (DE)

Degraded performance from 6:10 AM to 7:51 AM, Operational from 7:51 AM to 7:59 AM

[DE] Rainbow Core Services

Degraded performance from 6:10 AM to 7:51 AM, Operational from 7:51 AM to 7:59 AM

[DE] Rainbow Conferencing

Degraded performance from 6:10 AM to 7:51 AM, Operational from 7:51 AM to 7:59 AM

[DE] Rainbow Media Relays

Degraded performance from 6:10 AM to 7:51 AM, Operational from 7:51 AM to 7:59 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified

    The issue has been identified as a network issues . Work is under progress to mitigate the issue

  • Investigating
    Investigating
    We are currently investigating this incident.

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