[LATAM] Rainbow Hub telephony loss

Resolved

Operational

Started almost 2 years agoDecember 19, 2024Lasted about 1 hourDecember 19, 202412:01:4912:49:41 PMUTC

Affected

Caribbean & Latin America (CALA)

[CALA] Rainbow Hub Voices Services

Updates

Resolved
December 19, 2024 at 12:49:41 PMUTC
Resolved
December 19, 2024 at 12:49:41 PMUTC
This incident has been resolved.
Monitoring
December 19, 2024 at 12:27:58 PMUTC
Monitoring
December 19, 2024 at 12:27:58 PMUTC
We implemented a fix and are currently monitoring the result.
Update
December 19, 2024 at 12:23:03 PMUTC
Update
December 19, 2024 at 12:23:03 PMUTC
We are currently investigating this incident.
Update
December 19, 2024 at 12:13:44 PMUTC
Update
December 19, 2024 at 12:13:44 PMUTC
We are currently investigating this incident.
Investigating
December 19, 2024 at 12:01:49 PMUTC
Investigating
December 19, 2024 at 12:01:49 PMUTC
We are currently investigating this incident.

Rainbow - [LATAM] Rainbow Hub telephony loss – Incident details