Rainbow desktop download slowness

Resolved

Degraded performance

Started over 1 year agoApril 01, 2025Lasted about 1 hourApril 01, 20256:00:007:20:00 AMUTC

Affected

Europe & Middle East (EMEA)

[EMEA] Rainbow Core Services

Updates

Resolved
April 01, 2025 at 7:20:00 AMUTC
Resolved
April 01, 2025 at 7:20:00 AMUTC
All services are now operating normally at this time.
Identified
April 01, 2025 at 6:00:00 AMUTC
Identified
April 01, 2025 at 6:00:00 AMUTC
Yesterday night, we applied a major release of Rainbow to deliver more services and improved quality.

As a large number of users are now connecting simultaneously, you may experience some temporary slowness in connections.

Rainbow - Rainbow desktop download slowness – Incident details