LATAM intermittent issue with telephony

Resolved

Operational

Started over 1 year agoApril 07, 2025Lasted 3 hours 11 minutesApril 07, 20252:00:005:11:55 PMUTC

Affected

Caribbean & Latin America (CALA)

[CALA] Rainbow Hub Voices Services

Updates

Resolved
April 07, 2025 at 5:11:55 PMUTC
Resolved
April 07, 2025 at 5:11:55 PMUTC
This incident has been resolved.
Update
April 07, 2025 at 4:40:00 PMUTC
Update
April 07, 2025 at 4:40:00 PMUTC
We implemented a fix and are currently monitoring the result.
Monitoring
April 07, 2025 at 3:32:00 PMUTC
Monitoring
April 07, 2025 at 3:32:00 PMUTC
We implemented a fix and are currently monitoring the result.
Identified
April 07, 2025 at 3:00:00 PMUTC
Identified
April 07, 2025 at 3:00:00 PMUTC
We are continuing to work on a fix for this incident.
Investigating
April 07, 2025 at 2:00:00 PMUTC
Investigating
April 07, 2025 at 2:00:00 PMUTC
We are currently investigating this incident.

Rainbow - LATAM intermittent issue with telephony – Incident details