LATAM intermittent issue with telephony

Resolved

Operational

Started 7 months agoLasted about 3 hours

Affected

Caribbean & Latin America (CALA)

[CALA] Rainbow Hub Voices Services

Updates

Resolved
April 07, 2025 at 5:11:55 PM
Resolved
April 07, 2025 at 5:11:55 PM
This incident has been resolved.
Update
April 07, 2025 at 4:40:00 PM
Update
April 07, 2025 at 4:40:00 PM
We implemented a fix and are currently monitoring the result.
Monitoring
April 07, 2025 at 3:32:00 PM
Monitoring
April 07, 2025 at 3:32:00 PM
We implemented a fix and are currently monitoring the result.
Identified
April 07, 2025 at 3:00:00 PM
Identified
April 07, 2025 at 3:00:00 PM
We are continuing to work on a fix for this incident.
Investigating
April 07, 2025 at 2:00:00 PM
Investigating
April 07, 2025 at 2:00:00 PM
We are currently investigating this incident.

Rainbow - LATAM intermittent issue with telephony – Incident details