Rainbow - [EMEA] Intermittent issue with softphony – Incident details

All systems operational

[EMEA] Intermittent issue with softphony

Resolved
Degraded performance
Started 10 days agoLasted about 1 hour

Affected

Europe & Middle East (EMEA)

Degraded performance from 8:14 AM to 8:41 AM, Operational from 8:41 AM to 9:29 AM

[EMEA] Rainbow Hub Voice Services

Degraded performance from 8:14 AM to 8:41 AM, Operational from 8:41 AM to 9:29 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Update
    Update
    We are currently investigating this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.