Rainbow - [ANZ] Maintenance on Rainbow infrastructure - adding new load balancer – Maintenance details

Experiencing partially degraded performance

[ANZ] Maintenance on Rainbow infrastructure - adding new load balancer

Completed
Scheduled for April 15, 2026 at 12:00:00 PM – 1:00:00 PM

Affects

Australia-New Zealand (ANZ)

Under maintenance from 12:00 PM to 1:00 PM

[ANZ] Rainbow Core Services

Under maintenance from 12:00 PM to 1:00 PM

[ANZ] Rainbow Hub Voice Services

Under maintenance from 12:00 PM to 1:00 PM

[ANZ] Rainbow Conferencing

Under maintenance from 12:00 PM to 1:00 PM

[ANZ] Rainbow Media Relays

Under maintenance from 12:00 PM to 1:00 PM

Updates
  • Completed
    April 15, 2026 at 1:00:00 PM
    Completed
    April 15, 2026 at 1:00:00 PM
    Maintenance has completed successfully
  • In progress
    April 15, 2026 at 12:00:01 PM
    In progress
    April 15, 2026 at 12:00:01 PM
    Maintenance is now in progress
  • Planned
    April 15, 2026 at 12:00:00 PM
    Planned
    April 15, 2026 at 12:00:00 PM

    We are planning for a scheduled maintenance during that time.

    A new load balancer will be added with following IP Addresses:
    - 51.161.144.88 .openrainbow.com
    - 51.161.144.89 rdd.openrainbow.com
    Please ensure they are trusted on your firewall.

    Current load balancers remain reachable:
    haproxy-external-syd-prod-1 (Note: decommissioning planned by end of may):
    - 139.99.148.135 .openrainbow.com
    - 139.99.161.35 agent.openrainbow.com
    - 139.99.177.193 rdd.openrainbow.com
    haproxy-external-syd2-prod-1:
    - 139.99.212.212 *.openrainbow.com
    - 139.99.212.213 agent.openrainbow.com
    - 139.99.212.214 rdd.openrainbow.com