[APAC] Maintenance on Rainbow infrastructure - adding new load balancer - Maintenance details - Rainbow - Status

[APAC] Maintenance on Rainbow infrastructure - adding new load balancer

Completed

Scheduled for April 15, 2026 at 2:00:00 PM – 3:00:00 PM

Affects

Asia-Pacific (APAC)

[APAC] Rainbow Core Services

[APAC] Rainbow Hub Voice Services

[APAC] Rainbow Conferencing

[APAC] Rainbow Media Relays

Updates

Completed
April 15, 2026 at 3:00:00 PM
Completed
April 15, 2026 at 3:00:00 PM
Maintenance has completed successfully
In progress
April 15, 2026 at 2:00:01 PM
In progress
April 15, 2026 at 2:00:01 PM
Maintenance is now in progress
Planned
April 15, 2026 at 2:00:00 PM
Planned
April 15, 2026 at 2:00:00 PM
We are planning for a scheduled maintenance during that time.
A new load balancer will be added with following IP Addresses:
- 15.235.188.232 .openrainbow.com
- 15.235.188.233 agent.openrainbow.com
- 15.235.188.234 rdd.openrainbow.com
- 2402:1f00:8008:8f00::1 .openrainbow.com
- 2402:1f00:8008:8f00::2 agent.openrainbow.com
- 2402:1f00:8008:8f00::3 rdd.openrainbow.com
Please ensure they are trusted on your firewall.

Current load balancers remain reachable:
haproxy-external-sgp1-prod-1 (Note: decommissioning planned by end of may):
- 139.99.122.102 .openrainbow.com
- 139.99.4.245 agent.openrainbow.com
- 139.99.2.105 rdd.openrainbow.com
- 2402:1f00:8001:266::1 .openrainbow.com
- 2402:1f00:8001:266::2 agent.openrainbow.com
- 2402:1f00:8001:266::3 rdd.openrainbow.com

haproxy-external-sgp1-prod-2:
- 15.235.144.86 .openrainbow.com
- 139.99.4.244 agent.openrainbow.com
- 139.99.80.249 rdd.openrainbow.com
- 2402:1f00:8001:1356::1 .openrainbow.com
- 2402:1f00:8001:1356::2 agent.openrainbow.com
- 2402:1f00:8001:1356::3 rdd.openrainbow.com