Rainbow - [APAC, DE, ANZ] Intermittent Conference launching Issues – Incident details

[WW] Rainbow Hybrid PBX Telephony under maintenance

[APAC, DE, ANZ] Intermittent Conference launching Issues

Resolved
Major outage
Started 28 days agoLasted about 1 hour

Affected

Germany (DE)

Operational from 6:03 AM to 6:53 AM, Degraded performance from 6:53 AM to 7:09 AM

[DE] Rainbow Conferencing

Operational from 6:03 AM to 6:53 AM, Degraded performance from 6:53 AM to 7:09 AM

Asia-Pacific (APAC)

Degraded performance from 6:03 AM to 7:09 AM

[APAC] Rainbow Conferencing

Degraded performance from 6:03 AM to 7:09 AM

Australia-New Zealand (ANZ)

Operational from 6:03 AM to 6:53 AM, Degraded performance from 6:53 AM to 7:09 AM

[ANZ] Rainbow Conferencing

Operational from 6:03 AM to 6:53 AM, Degraded performance from 6:53 AM to 7:09 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified

    Problem is identified we are going to apply the fix

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.

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