File download failures – Incident details - Rainbow Status

Show current status

Resolved
File download failures

Started

February 14, 2023 at 10:08:00 AM

Status

Resolved after about 1 hour

Impact

Degraded performance

Affected

Asia-Pacific (APAC)

[APAC] Rainbow Core Services

Resolved
February 14, 2023 at 11:03:00 AM
Resolved
February 14, 2023 at 11:03:00 AM
We just resolved the issue! Some users may have experienced difficulties downloading files or displaying a preview on Rainbow.
Investigating
February 14, 2023 at 10:08:00 AM
Investigating
February 14, 2023 at 10:08:00 AM
We are currently investigating an issue with rainbow files sharing.