All systems operational

Rainbow connection issues

Resolved
Major outage
Started about 1 year ago Lasted about 2 hours

Affected

North America (NA)
[NA] Rainbow Core Services
[NA] Rainbow Conferencing
[NA] Rainbow Media Relays
Updates
  • Resolved
    Resolved

    Rainbow is operating normally.

  • Monitoring
    Monitoring

    We implemented a fix and currently monitoring the result.
    All the users should have recovered their telephony services now.

    The failing hosts have been isolated and we are checking all the remaining services.

  • Identified
    Identified

    We are still working on the issue.
    Services are partially restored for a major part of the users.

  • Investigating
    Investigating

    We are currently investigating an incident affecting North America end users.