Rainbow connection problem

Resolved

Operational

Started over 3 years agoMarch 13, 2023Lasted about 2 hoursMarch 13, 20233:00:004:30:00 PMUTC

Affected

North America (NA)

[NA] Rainbow Core Services

Updates

Resolved
March 13, 2023 at 4:30:00 PMUTC
Resolved
March 13, 2023 at 4:30:00 PMUTC
This incident has been resolved.
Monitoring
March 13, 2023 at 4:20:00 PMUTC
Monitoring
March 13, 2023 at 4:20:00 PMUTC
We implemented a fix and are currently monitoring the result.
Identified
March 13, 2023 at 3:18:00 PMUTC
Identified
March 13, 2023 at 3:18:00 PMUTC
We are continuing to work on a fix for this incident.
Investigating
March 13, 2023 at 3:00:00 PMUTC
Investigating
March 13, 2023 at 3:00:00 PMUTC
Users may experience sign-in issues and slowness
We are currently investigating this incident.

Rainbow - Rainbow connection problem – Incident details