Rainbow - webRTC conferencing impaired – Incident details

[EMEA] Rainbow Hub Voice Services experiencing degraded performance

webRTC conferencing impaired

Resolved
Partial outage
Started over 3 years agoLasted about 2 hours

Affected

Europe & Middle East (EMEA)

Partial outage from 7:05 AM to 8:40 AM

[EMEA] Rainbow Core Services

Partial outage from 7:05 AM to 8:40 AM

Germany (DE)

Partial outage from 7:05 AM to 8:40 AM

[DE] Rainbow Core Services

Partial outage from 7:05 AM to 8:40 AM

Updates
  • Resolved
    UTC
    Resolved

    Engineers have implemented a fix, mitigating the conferencing issue.
    We will continue to monitor telemetry to ensure the issue is resolved.

  • Investigating
    UTC
    Investigating

    We are currently investigating an incident impacting some users starting webRTC conferences in EMEA region.