[EMEA] Rainbow slowness on connection

Resolved

Operational

Started about 2 years agoLasted about 1 hour

Affected

Europe & Middle East (EMEA)

[EMEA] Rainbow Core Services

[EMEA] Rainbow Conferencing

[EMEA] Rainbow Media Relays

Updates

Resolved
April 19, 2023 at 7:40:00 AM
Resolved
April 19, 2023 at 7:40:00 AM
This incident has been resolved.
Monitoring
April 19, 2023 at 7:24:00 AM
Monitoring
April 19, 2023 at 7:24:00 AM
We implemented a fix and are currently monitoring the result.
Identified
April 19, 2023 at 6:40:00 AM
Identified
April 19, 2023 at 6:40:00 AM
Some users in EMEA may experience some slowness during connection.
If disconnected some users may suffer trouble to reconnect.

We are currently investigating this incident.
Investigating
April 19, 2023 at 6:30:00 AM
Investigating
April 19, 2023 at 6:30:00 AM
Some users in EMEA may experience some slowness during connection.

We are currently investigating this incident.

Rainbow - [EMEA] Rainbow slowness on connection – Incident details