[APAC] Rainbow Media Relays experiencing partial outage

Resolved
[EMEA] Transfer not operational for some softphone Rainbow Hub users

Started
September 21, 2023 at 7:00:00 AM
Status
Resolved after about 1 hour

Impact

Degraded performance
Affected
Global (WW)
[WW] Rainbow Hub Voice Services
  • Resolved
    Resolved

    This incident has been resolved.
    (An outage of less than 5 minutes for softphones was observed at the end, in addition of the transfer problem)

  • Investigating
    Investigating

    Transfer not operational for some softphone users.
    We are currently investigating this incident.