[ANZ] Network backbone connectivity loss

Resolved

Major outage

Started almost 6 years agoNovember 02, 2020Lasted 25 minutesNovember 02, 20205:33:005:58:00 AMUTC

Affected

Australia-New Zealand (ANZ)

[ANZ] Rainbow Core Services

Updates

Resolved
November 02, 2020 at 5:58:00 AMUTC
Resolved
November 02, 2020 at 5:58:00 AMUTC
The issue has been resolved. All systems are functional again.
Monitoring
November 02, 2020 at 5:40:00 AMUTC
Monitoring
November 02, 2020 at 5:40:00 AMUTC
A hotfix has been deployed. We keep on monitoring the result and impact on our systems.
Investigating
November 02, 2020 at 5:33:00 AMUTC
Investigating
November 02, 2020 at 5:33:00 AMUTC
We have observed some production systems anomalies and Rainbow Operations team is currently investigating this incident.

Rainbow - [ANZ] Network backbone connectivity loss – Incident details