Rainbow - [EMEA] Core systems congestion – Incident details

All systems operational

[EMEA] Core systems congestion

Resolved
Major outage
Started over 4 years agoLasted about 1 hour

Affected

Europe & Middle East (EMEA)

Major outage from 9:55 AM to 11:20 AM

[EMEA] Rainbow Core Services

Major outage from 9:55 AM to 11:20 AM

Updates
  • Resolved
    Resolved

    The issue has been resolved. All systems are functional again.

  • Monitoring
    Monitoring

    A hotfix has been deployed. We keep on monitoring the result and impact on our systems.

  • Identified
    Identified

    A possible root-cause has been identified and we're working on a fix for this incident.

  • Investigating
    Investigating

    We have observed some production systems anomalies and Rainbow Operations team is currently investigating this incident.