[WW] Rainbow Hybrid PBX Telephony

[WW] [Slow/Degraded Performances] PBX Gateway Misbehavior

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North America (NA)

[NA] Rainbow Core Services

[EMEA] Rainbow Core Services

[CALA] Rainbow Core Services

[DE] Rainbow Core Services

[APAC] Rainbow Core Services

[ANZ] Rainbow Core Services

[NA | CALA | EMEA | DE | APAC | ANZ] API slowness

[NA] [Local/Partial Issue] Core systems degradation

[NA] [Maintenance] Core systems reboot

Europe & Middle East (EMEA)

[EMEA] 5xx API errors

[EMEA] API 5xx Errors

[EMEA] Core systems congestion

[WW | EMEA] Local network errors

[EMEA] [Slow/Degraded Performances] 5xx API errors

Uptime Demystified ?

[EMEA] [Slow/Degraded Performances] Core systems congestion

[EMEA] [Local/Partial Issue] Core systems congestion

Caribbean & Latin America (CALA)

[CALA] Database access congestion

[CALA] Rainbow Conferencing

[CALA] Rainbow Media Relays

[CALA] [Major Issue] All services down

[CALA] [Slow/Degraded Performances] Database access congestion

[CALA] [Slow/Degraded Performances] 5xx API errors

[CALA] [Local/Partial Issue] 5xx API errors (e.g. API portals timeout and 5xx errors)

[CALA] [Slow/Degraded Performances] API 5xx errors

Germany (DE)

Asia-Pacific (APAC)

Australia-New Zealand (ANZ)

[ANZ] Network backbone connectivity loss

Global (WW)

[WW] PBX Gateway Misbehavior

[WW] PBX Gateway Crash

[WW] Global network congestion

[WW] [Maintenance] PBX Gateway Service Upgrade

[WW] [Local/Partial Issue] PBX Gateway Crash

[WW] Rainbow Administration & Subscriptions

[WW] Admin Payments/Subscription API Issues

[NA] Rainbow Conferencing

[EMEA] Rainbow Conferencing

[EMEA] WebRTC server crash

[EMEA] Conferencing issue

[EMEA] [Slow/Degraded Performances] Conferencing issue

[EMEA] [Local/Partial Issue] WebRTC server crash

[DE] Rainbow Conferencing

[EMEA | DE] [Major Issue] Bubbles & Conferencing issue

[DE] WebRTC server crash

[ANZ] Rainbow Conferencing

[APAC] Rainbow Conferencing

[NA] Rainbow Media Relays

[EMEA] Rainbow Media Relays

[DE] Rainbow Media Relays

[APAC] Rainbow Media Relays

[APAC] [Slow/Degraded Performances] Local network congestion

[ANZ] Rainbow Media Relays

Rainbow

All systems operational

[Resolved] [WW] [Slow/Degraded Performances] PBX Gateway Misbehavior