Rainbow - [APAC] Some customers from apac region may experience slowness when using rainbow application – Incident details

All systems operational

[APAC] Some customers from apac region may experience slowness when using rainbow application

Resolved
Operational
Started about 2 years agoLasted about 4 hours

Affected

Asia-Pacific (APAC)

Under maintenance from 9:50 AM to 1:50 PM, Operational from 1:50 PM to 2:08 PM

[APAC] Rainbow Core Services

Under maintenance from 9:50 AM to 1:50 PM, Operational from 1:50 PM to 2:08 PM

[APAC] Rainbow Conferencing

Under maintenance from 9:50 AM to 1:50 PM, Operational from 1:50 PM to 2:08 PM

[APAC] Rainbow Media Relays

Under maintenance from 9:50 AM to 1:50 PM, Operational from 1:50 PM to 2:08 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are currently monitoring the result for APAC region

  • Identified
    UTC
    Identified

    We have identified the issue - we are currently working on it

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.

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