[LATAM] Rainbow Hub softphony

Resolved

Degraded performance

Started about 1 month agoLasted about 1 hour

Affected

Caribbean & Latin America (CALA)

[CALA] Rainbow Hub Voices Services

Updates

Resolved
July 24, 2024 at 2:42:00 PM
Resolved
July 24, 2024 at 2:42:00 PM
This incident has been resolved.
Identified
July 24, 2024 at 2:00:00 PM
Identified
July 24, 2024 at 2:00:00 PM
Some impacts on softphony usage.
The issue is identified.
Investigating
July 24, 2024 at 1:23:00 PM
Investigating
July 24, 2024 at 1:23:00 PM
We are currently investigating this incident.

Rainbow - [LATAM] Rainbow Hub softphony – Incident details