NA intermittent issue with softphony

Resolved

Operational

Started 29 days agoLasted about 3 hours

Affected

North America (NA)

[NA] Rainbow Hub Voices Services

Updates

Resolved
March 31, 2025 at 5:30:00 PM
Resolved
March 31, 2025 at 5:30:00 PM
This incident has been resolved.
Monitoring
March 31, 2025 at 5:15:00 PM
Monitoring
March 31, 2025 at 5:15:00 PM
We implemented a fix and are currently monitoring the result.
Identified
March 31, 2025 at 3:00:00 PM
Identified
March 31, 2025 at 3:00:00 PM
We are continuing to work on a fix for this incident.
Investigating
March 31, 2025 at 2:45:00 PM
Investigating
March 31, 2025 at 2:45:00 PM
We are currently investigating this incident.

Rainbow - NA intermittent issue with softphony – Incident details