Intermittent issue with a public SIP provider

Resolved

Operational

Started 26 days agoLasted 2 days

Affected

Caribbean & Latin America (CALA)

[CALA] Rainbow Hub Voices Services

Updates

Monitoring
April 05, 2025 at 3:30:00 PM
Monitoring
April 05, 2025 at 3:30:00 PM
The previous behavior isn't occurring anymore.
Service is back, we keep the monitoring
Resolved
April 05, 2025 at 3:05:00 PM
Resolved
April 05, 2025 at 3:05:00 PM
This incident has been resolved.
Identified
April 03, 2025 at 2:30:00 PM
Identified
April 03, 2025 at 2:30:00 PM
Detected unavailable message received from the public SIP provider for outgoing calls.
Provider has been notified about this behavior.
Investigating
April 03, 2025 at 1:45:00 PM
Investigating
April 03, 2025 at 1:45:00 PM
We are currently investigating this incident.

Rainbow - Intermittent issue with a public SIP provider – Incident details